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What do I do if I miss the due date?

Submitting extension requests

If your course due date has passed, don’t worry — you can still complete the course.

Option 1: Retake the Course

  • Manager-Assigned Course: Ask your leader to reassign it.

  • Self-Assigned Course: You can reassign it to yourself.

Once you complete the course again, your latest score and status will appear in the “Completed” section of your course queue.

Option 2: Extend the Due Date

Choose the option that fits your situation:

  • Manager-Assigned Course:
    Ask your Team Leader to extend the due date.
    You can find their name and contact info by clicking “My Profile” in the upper-right corner of the page.

  • Self-Assigned Course:
    Go to the course on your “My Courses” page and update the due date yourself.
    You can do this anytime, even if the course is overdue or incomplete.