What do I do if I miss the due date?
Submitting extension requests
If your course due date has passed, don’t worry — you can still complete the course.
Option 1: Retake the Course
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Manager-Assigned Course: Ask your leader to reassign it.
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Self-Assigned Course: You can reassign it to yourself.
Once you complete the course again, your latest score and status will appear in the “Completed” section of your course queue.
Option 2: Extend the Due Date
Choose the option that fits your situation:
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Manager-Assigned Course:
Ask your Team Leader to extend the due date.
You can find their name and contact info by clicking “My Profile” in the upper-right corner of the page. -
Self-Assigned Course:
Go to the course on your “My Courses” page and update the due date yourself.
You can do this anytime, even if the course is overdue or incomplete.